Policyholder Support Center
Manage your policy, file claims, and get answers — all in one place.
Contact Your Carrier Directly
Continental General
EMC National Life
For urgent claims, call your carrier directly. Most carriers have 24/7 emergency lines.
Frequently Asked Questions
How do I file a claim?
Download the Claims Form below, complete it, and submit along with required documentation to your carrier. Most carriers process death benefit claims within 5–10 business days.
How do I make a premium payment?
You can make payments online through your carrier's policyholder portal, by phone, or by mailing a check. Contact your carrier directly for specific payment instructions.
How do I change my beneficiary?
Download the Beneficiary Change Form below, complete it, and submit it to your carrier. Changes take effect once received and processed by the carrier.
How do I receive a death benefit?
To receive a death benefit, submit a completed Claims Form and a certified copy of the death certificate to your carrier. Claims are typically processed within 5–10 business days.